Health Care Provider Issues & Medical Malpractice

From information security, to wrong-site surgery, to infection control breaches, to medical malpractice, Rotenberg Associates knows how important strategic communications can be in health care. Let Rotenberg Associates and its experienced professionals lead your organization through its most critical health-related communications.

Services

Representative Health Care Provider Issues & Medical Malpractice Experience

  • Internationally publicized medical malpractice litigation concerning erroneous cancer diagnosis and surgery, and patient’s subsequent efforts to change U.S. tort law
  • Medical provider’s disclosure of improper storage of children’s vaccines resulting in development of revaccination program for more than 5,000 patients
  • Numerous medical malpractice cases, including the three largest state jury verdicts against medical providers
  • Federal Qui Tam litigation concerning allegations of a kickback scheme and Medicare fraud against a medical clinic
  • Hospital managing major civil and criminal litigation involving medical providers accused of using imported, non-FDA-approved medical devices
  • Health system facing intense and repeated media investigative reports regarding prominent former surgeon
  • Erroneous lab report indicating false positive for sexually transmitted disease in child leading to patient’s father being charged with sexual abuse
  • HIPPA breach due to clinic loss of patient account data, potentially affecting thousands of patients
  • Wrongful death lawsuit regarding young patient who died of brain hemorrhage
  • Wrongful death lawsuit against clinic and surgeons following gastric band surgery
  • Disclosure issues following potential patient exposure to infection from defective medical instrument
  • Patient death from medication overdose during routine gynecologic surgery
  • Medication dosing error during testing by hospital, with family settlement negotiations playing out in media spotlight
  • Wrongful death of child verdict appeal to state Supreme Court
  • Physician’s reputation harmed by patient posting false and defamatory comments on various pregnancy and infant-related websites
  • Specialty clinic notification to patients of possible exposure to blood borne disease during clinic procedures and subsequent blood testing to rule out viral exposures
  • Defamatory online postings by mother who had newborn child taken away and placed in protective custody following emergency cesarean-section
  • Federal lawsuit against eye clinic for misleading advertising related to Lasik surgery
  • Failure of pharmaceutical company’s promising new drug in FDA phase three trials, threatening dramatic drop in stock price
  • Medical facility’s negative publicity resulting from a physician’s lab error
  • Theft and inadvertent disclosure of a prominent medical group’s patient data
  • Publication of unfavorable public review regarding a prominent medical group
  • Bankruptcy faced by prominent medical provider following excessive jury verdict
  • State medical board’s investigation, license review, and disciplinary action regarding physician treatment practices
  • Medicare fraud allegations against dental provider

CASE STUDY

During a routine state health department inspection, a specialty health care clinic’s use of certain medical equipment was deemed unsafe, creating a risk of possible exposure to patients of deadly blood-borne illnesses. The clinic was required to contact thousands of patients to inform them of the state health department’s concern and offer free blood testing to rule out the transmission of blood disease. Rotenberg Associates, Minneapolis and Baltimore, provided crisis communications counsel, media relations, and litigation communications to assist the client in managing patient notification, clinic operations, responding to local and national media inquiries, and class action lawsuit.